Returns & Exchanges

At O2morny.com, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all items in their original condition. Whether you need a different size or a full refund, our team is dedicated to ensuring a smooth and transparent experience.

Return Process

• 1.
  Initiate Your Request

  Log into your O2morny account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.

• 2.
  Pack Your Items

  Securely place the products in their original packaging, ensuring all tags are attached and including a copy of your packing slip for faster processing.

• 3.
  Ship the Package

  Affix the provided prepaid shipping label to your parcel and drop it off at any authorized carrier location or schedule a home pickup.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.